Terms And Conditions


This User agreement describes the terms and conditions offering access to Miles App System, an application owned and maintained by Miles App, Inc. These terms of service constitute User / Driver agreement (the “Agreement” or “Terms of Service”) for Miles App (the “Miles App System). This Agreement is a legally binding agreement made between you, the Driver, or you, the User (“You”, “Your”, or “Yourself”) and Miles App, LLC (“Miles App”, “We”, “Us” or “Our”).

Miles App is offering the use of the Miles App System to all that agree with the conditions that are accepted within the terms contained in this Agreement. By signing up with, logging in or by using the Miles App System, You indicate that You understand this Agreement and accept all of its terms. If these terms are not accepted, You are not allowed to participate in the Miles App System.

The Miles App System is a web based tool and mobile application (herein referred to as “Miles App System”) that provides a mechanism to match up those (“Users”) seeking help moving larger items short distances with those (“Drivers”) that have available larger vehicles that would like to offer help.

Miles App is not a transportation carrier, logistics provider, or transportation system. Miles App provides the tools needed for a third-party Driver using the Miles App System to offer help and has sole discretion if they can help with each and any third-party User request. The User has sole discretion if they do want to accept the offered help. The User also has complete discretion to accept or decline the quoted price for this service provided through the Miles App System before the service is provided. By creating a User account and using the Miles App tools, You expressly acknowledge and understand and accept these terms of service.


The Miles App System and Services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. By becoming a Participant with the Miles App System, You represent being at least 18 years old and that You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement.

You are the sole authorized user of Your account. You are responsible for maintaining the confidentiality of any password provided by You or Miles App for accessing the Services. You are solely and fully responsible for all activities that occur under Your password or account. Miles App has no control over the use of any User’s account and expressly disclaims any liability derived therefrom. Should You suspect that any unauthorized party may be using Your password or account or You suspect any other breach of security, change up password and contact Us to review of Your account.


As a User, you agree that all approved charges are due at time of confirmation of the item(s) move as well as any tolls, fees or taxes as set forth in your city / state.

  • An approximate charge is shown on the App for the User before accepting the move and requesting the Driver. A final charge amount is given the User on the App at the time of confirming the move and on payment of the same, the booking is confirmed.
  • Charges are calculated by type / size of vehicle, miles of the trip and time spent unloading at the location. These variables may be different in each region and very with market conditions. The basic charge in normally in the range of $20.00 to $28.00 on average, the minimum change is $20.00. All pricing will be determined by Miles App in its sole discretion. Miles App reserves the right to change pricing and administration percentages at any time without notice.
  • Facilitation of Payment. All Charges are facilitated through a third-party payment processing service (Braintree, a division of PayPal, Inc.). Miles App reserves the right to replace third-party payment processing services without notice. Cash payments are strictly prohibited.
  • The Driver will receive 100% of the tip given. Tips and Gratuities are voluntary from the User.
  • Cancellation Fee. In the event that a User cancels a request for services on the Miles App System when the driver is at the origin location or in-route to this location, this User agrees to pay a “Cancellation Fee” of $10.00.
  • Miles App may make promotional offers with different features to any of our customers. These promotional offers, unless made to You, shall have no bearing whatsoever on Your offer or contract. Miles App may change its Administrative Fee as we deem necessary for our business. We encourage You to check this Agreement periodically if You are interested in keeping abreast of the rate of our Administrative Fee.
  • The full amount of the Charge is charged immediately following confirmation of requested move to the User’s authorized credit. All payments made are non- refundable. This no-refund policy shall apply at all times regardless of a User’s decision to terminate usage of Miles App, our decision to terminate a User’s usage, disruption caused to our Services either planned, act of God, accidental or intentional, or any other reason whatsoever.

As a Driver, you are offering your vehicle through Miles App System and a helping hand to move a User’s item(s). You authorize Miles App to arrange and adjust pricing on Your behalf to account for adjusting market conditions. Miles App will withhold an administration fee of 50% from the total charge per move that will cover the payment processing, cargo insurance fees and all overhead costs. You will receive all remaining amounts as well as any tips provided by the User for your service. Miles App will process all payments due through the third party processor. You agree that all amounts due shall not include interest and will be net of any administration fees and amounts we are required to withhold by law. Miles App reserves the right to withhold or delay payment of a portion of a User’s entire fee if it is believed there was an attempt to defraud or abuse Miles App System and / or the payment processor.


Your Information is any information You provide to the Miles App System or send to other Users in the registration or in any public message area or through any email feature (“Your Information”). You consent to Us using Your Information to create a User account that will allow You to participate in the Services. You are solely responsible for Your Information and Your interactions with other people in the public, and We act only as a passive conduit for Your online posting of Your Information. When You use the Miles App System, You agree to provide accurate, current and complete information as requested by Our registration form and to maintain and timely update Your Information to keep it accurate, current and complete at all times during the Term of the Agreement. You agree that We and other people of the public may rely on Your Information as accurate, current and complete. You acknowledge that if Your Information is untrue, inaccurate, not current or incomplete in any respect, We have the right to terminate this Agreement and Your use of the Services.

By accepting this Agreement, a Driver agrees and authorizes that We may obtain information about the Driver, including without limitation the Driver’s driving record, background information, and criminal record.


Miles App’s most important job is ensuring that the drivers in the network have been vetted and qualified and drive pickup trucks that are owned and insured by the named driver. The Company sources members of the community, including military veterans, first responders and firefighters. Each driver must pass a multi-point qualification, which includes a background check, driving record review, insurance, truck suitability, and other factors. The customer can expect a Good Guy with a pickup truck for every run.


By using the Miles App System, a Driver agrees that:

  • Driver is 21 years of age or older.
  • Driver has the ability to lift and carry items up to and CAN NOT EXCEED 50 POUNDS.
  • Driver will not allow any User to ride along, or occupy the Driver’s vehicle as part of the delivery services.
  • Driver possesses a valid and current driver’s license.
  • Driver owns, or has the legal right to operate the vehicle.
  • This vehicle is in good condition, all vehicles will be considered.
  • This vehicle meets all industry standards as well as state department of motor vehicles for this type of vehicle.
  • Driver is to obey and follow all local and state laws related to moving items for Users and the Driver is solely responsible for any violation of the laws.
  • Driver shall at all time maintain a valid insurance policy of liability and you are a named driver on this policy. Policy requirements are a minimum of at least $300,000 per person “bodily injury”, $300,000 per accident “bodily injury”, $100,000 per accident “property damage”; or $300,000 “bodily injury” and “property damage” combined single limit.
  • Driver and his Insurance Policy shall be solely responsible for coverage for any and all claims or incidents that occur during the moving and relocating the User’s item(s).
  • In the event of any claim or a motor vehicle accident, the Driver will be solely responsible for reporting this incident in compliance with the requirements of any applicable statutory or department of motor vehicles requirements or as required by User’s insurance company. Further, the Driver shall report all incidents, claims, or accidents promptly with Driver’s insurance carrier.
  • At the origin location, the Driver will inspect and photograph all items to be moved to record any current imperfections or preexisting damage. At the destination, the Driver will again inspect and photograph all items to record the items conditions. In the event the User claims its items were damaged, the Driver will note, photograph and describe the alleged damages and immediately notify Miles App.
  • In the event the item(s) are in a sealed box or cannot otherwise be identified by the Driver, the User agrees that the maximum claim for damage may be made in such an event up to $50.00
  • The Driver may not make any false or misrepresentations of Miles App System to provide service for a current or potential User for profit or otherwise seek non- voluntary compensation from Users.
  • The Driver will agree to provide services to Users in the vehicle that has been submitted and recorded in the Miles App system.
  • A Driver will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation in violation of any State or Federal Law or State or Federal Constitution.

As a Driver using the Miles App System, I hereby acknowledge that I will be an independent contractor and not an employee of Miles App, LLC. I will submit a W-9 Form, pursuant to which I authorize Miles App, LLC to issue a 1099 statement for any payments processed for me for services rendered.


There are a number of prohibitions for the use of Miles App services. The following cases are specially prohibited: ABSOLUTELY NO CARRIAGE OF ANY PERSON in pickup cab or bed for any distance or reason ever. ABSOLUTELY NO CARRIAGE OF ANY ANIMAL in pickup cab or bed for any distance or reason ever. No articles of exceptional value (antiques, fine art, jewels/jewelry, gold or other precious metals). Items are insured for replacement value up to $5,000, and any value over this amount is considered exceptional value. NO Hazardous Materials as fully defined by FMCSA Hazardous Materials Regulations which includes but is not limited to: explosives, gases, flammable liquids, flammable solids, poisonous or infectious substances, radioactive material, corrosives. For a full list of prohibited items, see the FMCSA Regulations. NO firearms, ammunition or other explosive materials. NO illegal goods.


This Agreement is effective upon use of the Miles App System or the Services for new Users and upon the posting dates of any subsequent amendments to this Agreement for all current Users. As a User, You may terminate Your participation in the Miles App System at any time, for any reason upon receipt by Us of Your written or email notice of termination. Either You or We may terminate Your participation in the Miles App System by removing Your Information at any time, for any or no reason, without explanation, effective upon sending written or email notice to the other party. As a Driver, You may be terminated from the Miles App System for any of the following issues including unsafe and illegal operation of your vehicle; unsafe, threating, or unprofessional interactions with Users or the public; misrepresentation of the Miles App System or Miles App LLC.; or not agree with and adhering to the Driver Representation and Warranties listed above. Upon such termination, We will remove all of Your information from Our servers, though We may retain an archived copy of records We have about You as required by law or for legitimate business purposes. We maintain sole discretion to bar Your use of the Services in the future, for any or no reason. Even after Your participation in the Miles App System is terminated, this Agreement will remain in effect.


In addition to what is previously stated and agreed to, You agree that You will use the Services in a manner consistent with any and all applicable laws and regulations. Miles App reserves the right as warranted to investigate and terminate Your participation in the Miles App System if You have misused the Miles App System, or operated in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal.

With respect to Your participation on the Miles App System or through the Services, You agree that You will not:

  • Impersonate any person or entity
  • Stalk, threaten or otherwise harass any person
  • Carry any weapons
  • Violate any laws, ordinances or regulations
  • Interfere with or disrupt the Miles App System or use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Miles App System or its contents
  • Post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights
  • Remove any copyright, trademark or other proprietary rights notices contained in the Miles App System
  • Post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
  • Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Services or any software used on or for the Services or cause others to do so.

You further agree that Your Information and Your interactions on the Miles App System shall not

  • Be false, inaccurate or misleading (directly or by failure to update information)
  • Infringe any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy.
  • Violate any law, statute, ordinance or regulation
  • Be defamatory, trade libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive or illegal material.
  • Contain any offensive anatomical or sexual references, or offensive sexually suggestive or connotative language.
  • Include in Your Information any telephone numbers, street addresses, last names, URL’s or E-mail addresses other than where explicitly asked for it in the Your registration and profile section.
  • Create liability for Us or cause Us to become subject to regulation as a transportation carrier.
  • Link directly or indirectly to any other web sites
  • You further agree that You will not transfer, use, or sell Your Miles App account and/or ID to any another party.

We reserve the right, but We have no obligation, to reject any Participant that does not comply with these prohibitions. Violation of any provision of this section will allow Miles App to seek an immediate injunctive relief and seek damages for the violation of any provision of this paragraph.


Miles App maintains an insurance policy with excess cargo insurance up to $5,000 per occurrence. The policy offers excess liability protection over a Driver’s existing insurance while such Driver is transporting the personal items of a User on a trip arranged through the Miles App System. The policy coverage is limited to liability only and does not provide coverage for collision, comprehensive or wear and tear damage to a Driver’s vehicle. As with any insurance policy, additional insurance terms, requirements, limitations, and exclusions apply. We do not procure insurance for, nor are we responsible for, personal belongings left in the vehicle by Driver(s).

In addition, Miles App maintains as an excess policy of insurance a policy that covers any damage to the item(s) that may be moved, and relocated as part of Miles App services. This policy is in excess of the Driver’s policy. As with any insurance policy, additional terms and requirements, limitations and exclusions apply.

This is an unofficial summary of Miles App’s master insurance policy and may not always be up-to-date. None of the statements in this section should be interpreted as binding or representation of any specific type, kind or limit of insurance coverage and are provided for quick reference only.

Miles App facilitates moves of personal items between Users and independent Drivers using their own personal vehicles. Miles App is required to maintain an insurance policy providing a minimum of $500,000 (five hundred thousand dollars) per-incident coverage for incidents involving vehicles and Drivers while they are using the Miles App System.

Miles App maintains limited liability insurance in the event that the Driver’s vehicle and/or the item(s) sustain any damage. The amount of said claim and the procedures to file/recover said claim are strictly limited.


Each driver will drive their own pickup truck that is personally registered in their name and is insured to State requirements. Consumer goods transported in the pickup are covered by a separate policy paid for by Miles App. Goods and other property that are damaged as a result of improper packaging for transport in a pickup truck (such as, but not limited to, televisions and other sensitive electronics) may not be covered at Miles App’s sole discretion. It is your responsibility to insure that items are reasonably packaged and prepared for moving in a pickup truck.


Miles App owns and retains ownership in the Miles App System, and all intellectual property therein. Contingent upon Your compliance with the terms and conditions of this Agreement, Miles App hereby grants to You a limited, non-transferable, non-exclusive, non- assignable, revocable right to participate in and use the Miles App System on (a) any Android device that You own or control and/ or (b) any iOS product that You own or control and as permitted by the Usage Rules set forth in Section 9.b. of the App Store Terms and Conditions (the “Usage Rules”).

This agreement does not allow You to rent, lease, lend, sell, redistribute or sublicense the Miles App System. You may not copy (except as expressly permitted by this agreement and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Miles App System, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of Miles App and its licensors. If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by Miles App that replace and/or supplement the Miles App System, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.

You warrant and represent to Us that Your Information is posted by You is truthful and correct and that You are the sole author of Your Information. To enable the Miles App System to use Your Information without violating any rights You might have in such information, You automatically grant, and You represent and warrant that You have the right to grant, to Us and other Participants, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights You have in Your Information and Your Content, and to use, copy, perform, display and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, in any media now known or not currently known, with respect to Your Information. Miles App will only use Your Information and Content in accordance with Our Privacy Policy. You may remove Your Content or Your Information from the Miles App System at any time. If You choose to remove Your Content or Your Information, the permissive use granted above will automatically expire, however You acknowledge that Miles App may retain archived copies of Your Content. Miles App does not assert any ownership over Your Content; rather, as between Us and You, subject to the rights granted to Us in these Terms of Service, You retain full ownership of all of Your Content and any intellectual property rights or other proprietary rights associated with Your Content. In addition, other Participants may post copyrighted information on the Miles App System, which has copyright protection whether or not it is identified as copyrighted. Except for that information which is in the public domain or for which You have been given permission, You will not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information of other Participants on the Miles App System.


Location data provided by the Miles App System is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither Miles App, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data displayed by the Services.

Any of Your Information, including geolocational data, You upload, provide, or post on the Miles App System may be accessible to certain Users of the Miles App System. We cannot verify or guarantee the accuracy of the information Users provide Us on the Miles App System, and We do not control the information provided by other Users that is made available through Our system. Therefore, Miles App cannot and does not confirm each User’s purported identity. You may find other User’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Miles App System. Please note that there are also risks of dealing with underage persons or people acting under false pretense. By using the Miles App System, You agree to accept such risks and Miles App is not responsible for the acts or omissions of users on the Miles App System. We also encourage You to communicate directly with each potential Driver or User prior to engaging in an arranged transportation service.


E-mail communications and text messages sent from Us or through Us are designed to make Your Miles App experience more efficient. By becoming a User and/or Driver, You specifically agree to accept and consent to receiving e-mail communications and text messages initiated from Us or through Us, which include message notification e-mails, e-mails or text messages informing You about potential available Drivers or Users and e-mails informing You of promotions We run and emails informing You of new and existing features We provide. Standard text messaging charges applied by Your cell phone carrier will apply to text messages We send. If You change Your mobile phone service provider, the notification service may be deactivated for Your phone number and You may need to re-enroll in the notification service. Miles App reserves the right to cancel the notification service at any time.


All intellectual property rights on the Miles App System and in the Services shall be owned by Miles App absolutely and in their entirety. These rights include and are not limited to database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the Miles App System are the property of their respective owners. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Miles App System or the Services (“Submissions”), provided by You to Us are non-confidential and shall become the sole property of Miles App. Miles App shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to You.


You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and any third parties harmless for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of Your use of the Service, including: (a) Your breach of this Agreement or the documents it incorporates by reference; (b) Your violation of any law or the rights of a third party, including, without limitation, Drivers, Users, other motorists, and pedestrians, as a result of Your own interaction with such third party; (c) any allegation that any materials that You submit to Us or transmit to the Services or to Us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (d) Your ownership, use or operation of a motor vehicle or passenger vehicle, including Your provision of services to Users; (e) any damages or losses incurred with respect to personal items that are being hauled; and/or (f) any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person; and/or (f) any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person. This agreement is to be construed in accordance with the laws of the State of Texas. In the event of a dispute, venue shall be Dallas County, State of Texas.


Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by Us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. We do not guarantee the accuracy, completeness, or usefulness of any information on the Services and neither do We adopt nor endorse nor are We responsible for the accuracy or reliability of any opinion, advice, or statement made by parties other than Us. Under no circumstances will We be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Services, or transmitted to participants. We reserve the right, but We have no obligation, to monitor the materials posted in the public areas of the Services. Notwithstanding this right, You remain solely responsible for the content of the photos, profiles (including Your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content (the “Content”) that You post in the public areas of the Services and in Your private e-mail messages. We shall have the right to remove any such material that in Our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others. E-mails sent between You and other participants that are not readily accessible to the general public will be treated by Us as private to the extent required by applicable law. The Miles App System contains (or You may be sent through the Miles App System or the Services) links to other web sites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Us, and We are not responsible for any Third Party Sites accessed through the Miles App System or any Third Party Applications, Software or Content posted on, available through or installed from the Miles App System, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by Us. If You decide to leave the Miles App System and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, You do so at Your own risk and You should be aware that Our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any web site to which You navigate from the Miles App System or relating to any applications You use or install from the Miles App System.


We, Our subsidiaries, officers, directors, employees and our suppliers provide the Miles App System and the Services on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the Miles App System and/or the Services. We, Our subsidiaries, officers, directors, employees and Our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to You. This warranty gives You specific legal rights and You may also have other legal rights that vary from state to state. We do not warrant that Your use of the Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet Your requirements, that any defects in the Services will be corrected, or that the Services are free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability. We cannot guarantee that each User is at least the required minimum age, nor do We accept responsibility or liability for any content, communication or other use or access of the Miles App System or the Services by persons under the age of 18 in violation of this Agreement. We are not responsible for any damage or loss incurred to any personal items that are being transported by a Driver or any personal injuries sustained by a Driver in connection with such transport. We are not responsible or liable in any manner for any Content posted on the Miles App System or in connection with the Service, whether posted or caused by Users of the Miles App System, by Miles App, by third parties or by any of the equipment or programming associated with or utilized in the Miles App System or the Services. Although We provide rules for User conduct and postings, We do not control and are not responsible for what Users post, transmit or share on the Miles App System and are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content You may encounter on the Miles App System or in connection with any Content. Miles App is not responsible for the conduct, whether online or offline, of any user of the Miles App System or Services. It also is possible for others to obtain personal information about You due to Your use of the Miles App System or the Services, and that the recipient may use such information to harass or injure You. We are not responsible for the use of any personal information that You disclose on the Miles App System or through the Services.

You are solely responsible for Your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between You and other Users. Please carefully select the type of information that You post on the Miles App System or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Participants or Users (including unauthorized users, or “hackers”). Miles App only offers a venue that enables Drivers and Users to match with each other. Miles App does not offer transportation services or moving services and Miles App is not a transportation or moving company. We are not involved in the actual transportation and moving services provided by Drivers to Users. As a result, We have no control over the quality or safety of the moving services that occurs as a result of the Service; nor do We have any control over the truth or accuracy of the of Participants’ information listed on the Miles App System. We cannot ensure that a Driver or User is who he or she claims to be or that a Driver or User will actually complete an arranged service. We reserve the right to change any and all Content, software and other items used or contained in the Miles App System and the Services at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by Miles App or the Miles App System.

The Miles App System and the Services may be temporarily unavailable from time to time for maintenance or other reasons. Miles App assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications. Miles App is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet, on the Miles App System, on any web site or any combination thereof, including injury or damage to User’s or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Web and/or in connection with the Services.


In no event will We, Our subsidiaries, officers, directors, employees, or shareholders or Our suppliers, be liable to You for any incidental, consequential, direct or indirect damages (including, but not limited to, damages for deletion, corruption, loss of data, loss of programs, failure to store any information or other content maintained or transmitted by Our services, service interruptions, or for the cost of procurement of substitute services) arising out of or in connection with Miles App, Our services or this Agreement (however arising, including negligence) even if We or Our agents or representatives know or have been advised of the possibility of such damages. We do not screen the participants using the services in any way. As a result, We will not be liable for any damages, direct, indirect, incidental and/or consequential, arising out of the use of Miles App or the services, including, without limitation, to damages arising out of communicating and/or meeting with other participants of Miles App or the services, or introduced to you via Miles App or the services. Such damages include, without limitation, physical damages, bodily injury, death and or emotional distress and discomfort. Notwithstanding anything to the contrary contained herein, our liability, and the liability of Our subsidiaries, officers, directors, employees, shareholders and suppliers, to You or any third parties in any circumstance is limited to $100. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to You, some or all of the above disclaimers, exclusions or limitations may not apply to You, and You may have additional rights.

Miles App has no responsibility whatsoever for the actions or conduct of Drivers or Users. We has no obligation to intervene in or be involved in any way in disputes that may arise between Drivers, Users, or third parties. Responsibility for the decisions you make regarding providing or accepting of the Driver or User or in the moving, relocation or messaging of the User’s items rest solely with You. It is each User’s and Driver’s responsibility to take reasonable precautions in all actions and interactions with any party they may interact with through use of the services. Miles App may but has no responsibility to screen or otherwise evaluate potential Driver’s or User’s. Users understand and accept that Miles App has no control over the identity or actions of the User’s and Drivers, and Miles App requests that users exercise caution and good judgment when using the services. Drivers and User’s use the services at their own risk.


In the event that You have a dispute with one or more Users or against one or more Drivers, You agree to release Miles App (and Our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or Drivers or to Your use of the Miles App System or the Services.


You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to Miles App’s business, operations and properties (“Confidential Information”) disclosed to You by Miles App for Your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of Miles App in order to prevent it from falling into the public domain. Notwithstanding the above, You shall not have liability to Miles App with regard to any Confidential Information which You can prove: was in the public domain at the time it was disclosed by Miles App or has entered the public domain through no fault of Yours; was known to You, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of Miles App; becomes known to You, without restriction, from a source other than Miles App without breach of this Agreement by You and otherwise not in violation of Miles App’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to Miles App to enable Miles App to seek a protective order or otherwise prevent or restrict such disclosure.


You agree that this Agreement and all incorporated agreements may be automatically assigned by Miles App, in Our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by You or others does not waive Our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between the User and Miles App with respect to the subject matter hereof. Sections referring to Services, Licenses, Liability Limit, Indemnity, and Resolution of Disputes shall survive any termination or expiration of this Agreement.


Miles App is dedicated to protecting Your personal information and informing You about how We use it. This privacy policy applies to transactions and activities and data gathered through the Miles App System. Please review this privacy policy periodically as We may revise it without notice. Each time You use the Miles App System or provide Us with information, by doing so You are accepting the practices described in this privacy policy at that time.

We do not and will not, sell or rent Your Information to third parties for their marketing purposes without Your explicit consent and We only use Your information as described in the Privacy Policy. We view protection of users’ privacy as a very important community principle. We understand clearly that You and Your information is one of Our most important assets. We store and process Your information on computers located in the United States that are protected by physical as well as technological security devices. We use third parties to verify and certify Our privacy principles. If You object to Your Information being transferred or used in this way, please do not use or access Our Services.


In order to operate the Miles App System and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the Miles App System) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories: “non-public information”, which consists of moving transaction information and one-on-one communications between You and other users of the Miles App System; and “public information”, which consists of all other demographic information. Please note that nowhere on the Miles App System do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.


We use Your email address and Your other personal information to help Us efficiently operate the Miles App System, to contact You in connection with Your transactions and other activities on the Miles App System (including, but not limited to, confirmation emails, or important news that could affect Your relationship with Miles App), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches.

We may keep the photos you submit that are the subject of a move for purposes of keeping a transaction history, for insurance purposes, and for obtaining statistical information for use of the Services.


We may review all demographic Data. We may use public information to enable other users to search Your profile, to determine whether Your move details fit other user’s requirements, and to communicate with You. We may use demographic information to alter the Miles App System and communications to Your interests.


Miles App provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the Miles App menu. There You can view, update and correct Your account information. So that We can protect the integrity of sensitive data, there are certain pieces of information, such as Your age, that You cannot alter Yourself. Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of Miles App upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.


To preserve the integrity of the Miles App databases, standard procedure calls for Us to retain information submitted by Participants for an indefinite length of time. Miles App understands Your submissions as consent to store all Your information in one place for this indefinite length of time, if We so wish. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), We will nullify Participant information by erasing it from Our database. We will also respond to written member requests to nullify account information. Also, by using the Miles App System, You do hereby represent and warrant that You understand and agree that all information submitted by You through the Miles App System or otherwise to Miles App becomes the property of Miles App and may be used in the sole discretion of Miles App in accordance with this Privacy Policy and the Terms of Use.


Miles App provides Users the opportunity to opt-out of receiving communications from Us and Our partners at the point where We request information about the visitor. Miles App gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.


Your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when We determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Miles App or other visitors to the Miles App System. We also may disclose Your personal information to Our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom We are under common corporate control. Whenever personal information is disclosed under this paragraph, We may also disclose Your demographic information along with it, on a non-anonymous basis. All of Our parent, subsidiary and affiliated legal entities and businesses that receive Your personal information or non- anonymous demographic information from Us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.


Your Miles App Profile is password-protected so that only You and authorized Miles App employees have access to Your account information. In order to maintain this protection, do not give Your password to anyone. Miles App staff will never proactively reach out to You and ask for any personal account information, including Your password If You share a computer, You should sign out of Your Miles App account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.

Miles App makes every effort to ensure that Your information is secure on its system. Miles App has staff dedicated to maintaining Our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every Miles App employee is aware of Our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Miles App cannot guarantee the security of any information You transmit to Us, and You do so at Your own risk. If You have any further questions on this issue, refer to Miles App Terms of Use. Miles App expressly disclaims any liability that may arise should any other individuals obtain the information You submit to the Miles App System.

Miles App has security measures in place to protect against the loss, misuse and alteration of the information under Our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which You reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in Your country or jurisdiction.

Miles App System may contain links to other web sites. Miles App is not responsible for the privacy practices of other web sites. We encourage Our Users to be aware when they leave the Miles App System to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by the Miles App System.